IMPORTANT NOTICE: Please be sure to complete ALL registration & activation steps when registering online for your FREE ID Protection.

IDProtect® provides protection for you and your joint account holders for any identity fraud event, financial or otherwise, anywhere in the world even if the event has nothing to do with your account at TVA Community Credit Union.

IdProtect service is not available to a "signer" or "beneficiary" of the account who is not an account owner. IDProtect service is not available to businesses and their employees, clubs and/or churches and their members, schools and their employees/students.


ACCESS YOUR CREDIT SCORE, REPORTS, ALERTS & MORE IN SECONDS…with our IDPROTECT MOBILE APP! -View your credit scores & reports from all 3 credit reporting agencies as well as all ID Protect Alerts with our new IDProtect Mobile App! Simply log into your IDProtect account ( and click on the ‘Download Mobile App’ on the IDProtect Homepage. ID Protection is FREE for all TVACCU Checking Account Holders, but you must register for this free service.

With the new IDProtect App, you can:

  • View credit report and score from all 3 reporting agencies and have immediate access to credit alerts
  • Connect to dedicated fraud specialists in the event you have suffered an identity fraud incident
  • Report lost/stolen credit or debit cards 24/7
  • Easily file a claim for identity fraud expense reimbursement to cover expenses associated with restoring identity

Fully Managed Recovery

Fully-managed Resolution - A dedicated fraud specialist assigned to manage your case. Experienced recovery professionals will handle the recovery process until your credit and identity is completely restored.

Identity Fraud Expense Reimbursement

Up to $10,000 Identity Fraud Expense Reimbursement* to cover expenses associated with restoring your identity, such as reimbursement for costs associated with attorney fees, loan application fees, long distance calls, certified mail and notarized fraud documents, medical record costs, costs for daycare and elder care, travel and accommodations, as well as coverage for wages lost for time taken off work to correct personal records.


Total Identity Monitoring - monitors your Name, Address, Date of Birth, and Social Security Number in more than 1,000 databases to determine if your identity has been compromised - this is also a good way to protect and preserve your child's identity. (Registration/activation required)

Trible-Bureau Credit File Monitoring - provides daily monitoring of your credit reports with Equifax, Experian, and TransUnion for key changes to your reports. Alerts are sent via email or text message. (Registration/activation required)

Trible-Bureau Credit Report - request new report every 90 days or upon receipt of a credit alert. (Registration/activation required)

Credit Score - receive a new single bureau credit score with every new credit report. (Registration/activation required)

Debit and Credit Card Registration (Registration/activation required)

Educational Resources / News Center

Get advice on ways to protect yourself from identity theft, read educational tips and access valuable online resources and news related to identity fraud and credit. (Registration/activation required)

*Insurance product is not a deposit; not NCUA insured, not an obligation of credit union; and not guaranteed by credit union or any affiliated entity. Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group, Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.